FAQ
Frequently Asked Questions
Who is the Eye Illuminator suitable for?
Our Eye Illuminator is suitable for all skin types and skin tones. Its formula is designed to illuminate the eye contour and visually reduce the appearance of dark circles while maintaining a natural finish.
What is the difference between an eye illuminator and an under-eye concealer?
Under-eye concealer is primarily designed to cover imperfections and dark areas, while the Eye Illuminator focuses more on the brightness of the eye contour.
Its formula reflects light and helps visually neutralize dark tones to give the eyes a fresher and more rested appearance.
You can also use it alone for a natural result or under your concealer for added radiance.
Can I use the Eye Illuminator alone?
Yes, absolutely.
The Eye Illuminator can be used alone for a natural and luminous result, especially on days when you want to look fresh without wearing a lot of makeup.
It can also be used under a concealer to add more brightness to the eye contour.
Where should I apply the product?
Apply a small amount of product directly to the eye contour, paying particular attention to the areas where dark circles are most visible and the inner corner of the eye.
For an even result, gently pat the product with your finger, a brush, or a makeup sponge.
How do I apply the Eye Illuminator correctly?
For a natural and even result, we recommend three simple steps:
1. Take a small amount
A small amount is enough for both eyes.
2. Gently pat
Apply the product under the eye, especially on dark areas and the inner corner.
3. Blend
Gently pat with your finger, a brush, or a sponge until you achieve a finish that is perfectly blended with the skin.
It is best to start with a small amount and gradually add more product if necessary.
Will the Eye Illuminator settle into fine lines?
Its lightweight texture is designed to blend naturally into the skin and create a smooth, luminous finish.
To limit buildup in fine lines, apply a small amount and gently pat until absorbed.
Can it really reduce the appearance of dark circles?
The Eye Illuminator is designed to visually neutralize dark tones and reflect light, giving the eye contour a brighter and more rested appearance.
Results may vary depending on your skin's natural pigmentation and the appearance of your dark circles.
Is it suitable for sensitive skin?
As the eye contour area is particularly delicate, we recommend following the directions for use indicated on the product packaging.
If you have particularly sensitive skin or are prone to reactions, we advise performing a patch test on a small area of skin before first use.
In case of irritation, discontinue use of the product.
Can I use the Eye Illuminator with my concealer?
Yes.
You can apply the Eye Illuminator alone for a natural result or use it as a first step before your concealer.
It helps add more brightness to the eye contour while maintaining a lightweight finish.
Is it suitable for all skin tones?
Yes. The Eye Illuminator is designed to adapt to different skin tones and add brightness to the eyes without creating an artificial effect.
However, the result depends on your skin tone and the shade of the product you choose.
How much product should I use?
A very small amount is enough.
Start with a small amount for both eyes, then gradually add more if you want more coverage or brightness.
Using too much product can make the result look thicker and encourage buildup in creases.
How long does the result last?
The Eye Illuminator is designed to provide a luminous effect that complements your makeup throughout the day.
However, wear time may vary depending on your skin type, your skincare routine, and the other products used.
Can I use it every day?
Yes, the Eye Illuminator can be incorporated into your daily beauty routine, provided you follow the directions for use indicated on the product.
How should I store my Eye Illuminator?
Store the product at room temperature, away from excessive heat, moisture, and direct light.
Also, be sure to close the product tightly after each use.
How can I track my order?
Once your order has shipped, you will receive the necessary information to track your package at the email address used when placing your order.
You can also track your order from our tracking page when this option is available.
What are the delivery times?
Orders are generally prepared and shipped within 24 to 48 business hours.
Standard delivery generally takes 5 to 10 business days, depending on your delivery location and any periods of high demand.
What should I do if I am not satisfied with my purchase?
If you are not satisfied with your order, contact our customer service team so we can inform you of the procedure applicable to your situation.
You can view our refund and return policy to learn the detailed terms.
How can I contact customer service?
Our team is available to answer your questions about our products, your order, or your delivery.
You can contact us via our contact form or by email at:
We do our best to respond to all inquiries as quickly as possible.